Sea·it Privacy Policy

Last updated: 3 November 2026
Effective: 31 August 2026

This Privacy Policy explains how Blake Smidt, trading as "Sea·it" ("Sea·it", "we", "us", "our") collects, uses, discloses and protects personal information when you use the Sea·it mobile application (the "App") and our website at https://seait.io (the "Site"), together the "Service".

Sea·it is an inventory-management tool for professional superyacht interior crew. It is a business tool intended for people aged 18 and over.

If you have any questions, contact us at info@seait.io.

---

The short version

• We only collect what we need to run and improve the Service: your account details, the inventory and crew records you enter (including crew profile photos), the photos and invoices you submit to our AI features, the details needed to send you push notifications if you turn them on, crash and error reports, and a simple record of how you use the App's welcome tour.
• We do not run any third-party advertising, analytics or tracking tools in the App. We use Sentry to receive crash and error reports from the App so we can find and fix problems, and we keep a simple record of how you use the App's welcome tour, in our own database, so we can improve it. Our website uses Google Analytics, but only if you consent to it.
• We do not sell your data and we do not build advertising profiles.
• We use a small number of trusted providers to run the Service: Supabase (database, sign-in and storage), Anthropic (the AI behind label scanning, invoice reading and the ARIA assistant, and the business AI tools we use to help set up your vessel and manage support), Sentry (crash and error reports from the App), Paddle (payments, on the web only), Apple and Expo (app distribution, updates and push notifications), Google Workspace (our email and calendar), Calendly (booking calls with us), Formspree (our mailing list form), Google Analytics (website analytics, consent-based), and WhatsApp (only if we message you about your account).
• Some of the data you enter, including crew names, job titles and uniform measurements, is sent to our AI provider when you use certain AI features. That section is important and is explained in full below.
• You have rights over your personal information, including access, correction and deletion. Email us to exercise them.

This summary is for convenience only. The full Policy below governs.

---

1. Who this Policy applies to, and our role

Sea·it is used by three kinds of people:

1. Account holders, meaning crew who create a Sea·it login and use the App, for example a chief stewardess and the crew she invites to a vessel.
2. People whose details are entered into Sea·it by an account holder, for example crew recorded as "manual crew" who have no login, and whose names, roles and uniform measurements are entered so that uniforms can be allocated, tracked and handed over.
3. Website visitors, meaning anyone who visits seait.io, whether or not they have an account, including people who join our mailing list.

Our role under privacy law depends on the data:

• For account, sign-in, billing and mailing-list information, for push notification records (see 2.11), for the welcome tour records (see 2.12), and for operating the Service generally, Sea·it acts as a controller, which means we decide how and why that information is handled.
• For the content you enter into the App, meaning your vessel's inventory records, crew records (including crew profile photos) and allocations, Sea·it acts as a processor acting on your instructions. In that case you, or the vessel or business you operate for, are the controller of that content, and you are responsible for having a proper basis to enter other people's personal information. See section 9.

"Personal information" and "personal data" are used interchangeably in this Policy.

---

2. The personal information we collect

2.1 Information you give us when you create an account

• Email address and password. Your password is stored only in hashed form by our sign-in provider. We never see it in plain text.
• First name and last name.
• Your job role or job title, which is free text you enter.
• Optionally, your mobile phone number, including country code, if you choose to give it when you create your account.
• Optionally, your own uniform and body measurements, meaning shirt or top size, waist size, shoe size and any sizing notes, if you record yourself as crew.
• Optionally, a profile photo of yourself. See 2.10.

2.2 Vessel information

• The vessel name you create or join, and the invite code used to join a vessel. A vessel name may indirectly identify individuals by association.

2.3 Inventory content you enter

• Alcohol, tobacco, uniform and general inventory records: item names, brands and producers, vintages, quantities, conditions, storage locations, thresholds, notes, prices and similar fields.
• Photos you attach to items or categories. A photo you take could incidentally capture a person's likeness or other personal information. You control what you photograph.
• Free-text notes fields, for example transaction notes and sizing notes, into which you may, but should avoid, entering personal information about others.

2.4 Crew records you enter about other people

When you add crew to a vessel, you may enter personal information about other people, including "manual crew" who have no login of their own. This can include their first and last name, job role or title, a profile photo, uniform and body measurements, sizing notes, and the uniforms allocated to them, including item, size, condition, quantity and related notes. See section 9 for your responsibilities.

2.5 Images and documents you submit to AI features

• Label scanning: the photo you scan is sent to our AI provider to read the label.
• Invoice import: the invoice document you import is sent to our AI provider to extract line items. Invoices frequently contain third-party personal information, for example supplier contact names and addresses, and that content is transmitted as part of this feature.
• ARIA assistant: when you ask ARIA a question, the App sends your question together with the relevant inventory context. For uniform questions, that context can include crew personal information: names, job titles, measurements and allocations. See section 5.

2.6 Support communications and calls

• If you contact us, we collect your email address and the contents of your message.
• If you send us your existing inventory files so we can set up your vessel, for example spreadsheets, exports from another inventory tool or documents, we collect the contents of those files. They may include crew names, job titles and uniform sizes. See section 5.
• If you book a call with us through Calendly, we receive the name, email address and any notes you enter when booking.

2.7 Mailing list

• If you join our mailing list through the form on our website, we collect the email address you provide.
• We use it to send occasional product updates and news about new features.
• Your address is submitted through Formspree, a form-handling service, and reaches us by email. See section 4.
• We will not pass your address to anyone else, and you can ask us to remove it at any time by emailing info@seait.io. Every update we send will include a way to unsubscribe.

2.8 Payment information

• We do not collect or store your card or bank details. All payments are processed on the web by Paddle, which acts as Merchant of Record and handles card processing, invoicing and applicable taxes. We receive only limited confirmation information, such as your subscription status.

2.9 Technical information

In the App:

• We use a small amount of technical information necessary for the App to function, for example your sign-in session token, stored securely on your device, and network requests to our providers over encrypted connections.
• Crash and error reports. We use Sentry to receive reports when the App crashes or hits an error, so we can find and fix problems. A report includes technical details such as the error itself, your device model and operating system, the App version, an anonymous identifier for your installation of the App, and a short record of the App's technical activity leading up to the error. We have configured Sentry not to collect your name or email address, or to store your IP address. Reports are stored in Sentry's European Union data region.
• App updates. The App checks with Expo for updates, which involves an anonymous identifier for your installation of the App.
• We do not use any third-party analytics, advertising, attribution or session-replay tools in the App. We do keep a simple record of how you use the App's welcome tour, in our own database. See 2.12. We do not track your activity across other apps or websites.

On the Site:

• We use Google Analytics to understand how the marketing pages are used. This is optional and only runs if you consent to it. See section 13.
• If you have an account and sign in on the Site, your session is stored in your browser so you stay signed in. That is necessary for the Site to work and does not require consent.

Our infrastructure providers may process limited technical metadata, such as IP address and request logs, as a necessary part of delivering and securing their services. See sections 4 and 10.

We do not intentionally collect "sensitive information" or "special category" data such as health, biometric, racial, political or religious information. Uniform and body measurements are collected for the practical purpose of allocating and handing over uniforms. Please do not enter special-category information into free-text fields.

2.10 Crew profile photos

Crew members can add a profile photo to their own crew profile, and a vessel's administrators can add, change or remove the photo of any crew member on that vessel, including crew who have no login of their own. A photo can be taken with the camera or chosen from the photo library. The App crops and resizes each photo to a small square image before uploading it.

Crew profile photos are kept in private storage with Supabase in the European Union (Ireland). They have no public link: a photo can only be opened by someone signed in to the App as crew on the same vessel, and only while the person in the photo is still on that vessel. Photos are shown only inside the App. They are not included in exported documents and are never sent to our AI provider. We use them only to show who is who, and we do not use them for facial recognition.

A photo is deleted when it is replaced or removed, when that crew member is removed from the vessel, when they delete their account, or when the vessel's data is deleted. Copies the App keeps on crew devices, so photos load quickly, are deleted when those crew sign out, and when the App sees that a photo is no longer in use. One technical limit: our storage provider keeps short-term copies of files on its delivery network. If a crew member has already viewed a photo and then leaves the vessel, their login may still be able to retrieve that same copy until the photo is replaced or deleted. It cannot be reached by anyone who had not already viewed it, and it cannot be used to reach any other photo.

Please only add a photo of someone else if they are happy for you to do so. See section 9.

2.11 Push notifications

If you turn them on, the App can send push notifications to your device, for example when an item is running low or out of stock, when a delivery needs putting away, or, for vessel administrators, when new crew join. They are off until you choose to turn them on. You can choose which ones you receive, or turn them off, in the App's Settings under My notifications, or in your device's settings.

To send them, we store a push token for each device you turn them on for. This is an identifier that lets that device receive notifications from the App. We store it with your account, together with whether the device is an iPhone or an iPad, the App and iOS versions, and when the device was last used. We delete it when you sign out (signing out removes the push tokens of all your devices), when you delete your account, when you turn off notifications for Sea·it in your device's settings (the next time you open the App), or when Apple or Expo tell us the device can no longer receive notifications. If you leave a vessel, you stop receiving its notifications.

Notifications are delivered through Expo, our app services provider, and Apple's push notification service, so their content passes through Expo's and Apple's servers on its way to your device. Depending on the kind of notification, it can include item names and sizes, stock quantities and low-stock levels, a supplier's name, the first names of new crew members and your vessel's name, together with internal reference numbers the App uses to open the right screen. Notifications do not include surnames, email addresses, phone numbers or uniform measurements. Like any notification, they can appear on your lock screen, which you control in your device's settings.

To check that notifications were delivered, we keep a delivery record of each one, including the device's push token and any error reported, for 30 days, then delete it.

2.12 How you use the App's welcome tour

When you first use the App, it offers a short guided tour, a few on-screen hints that point out key features, and a "Get set up" checklist on the home screen (together, the "welcome tour"). So we can see whether these help people get started, and improve them, the App keeps a simple record of how you use them:

• which pages of the tour you viewed, which of its buttons you tapped, and whether you finished or skipped it;
• which hints were shown to you, and how each one was closed, for example by tapping "Got it" or "Not now", or by using the feature it pointed to;
• which items on the "Get set up" checklist you tapped or completed, and whether you hid the checklist;
• when you saved your first item in the Alcohol or Uniform section; and
• when you opened the tour again later.

Each record includes your account's user ID, your vessel's ID, the App version, whether you are using an iPhone or an iPad, and the time. It does not include your name, email address, phone number, the contents of your inventory or crew records, or your location.

These records are stored in our own database with Supabase in the European Union (Ireland), alongside your account. They are not sent to any analytics or advertising company, and we use them only to understand and improve how the App helps new users get started. The App holds each record on your device until it is sent, and deletes any record that could not be sent within 7 days.

You can ask us to delete these records at any time by emailing info@seait.io. See section 8 for how long we keep them.

---

3. How we collect it

We collect personal information directly from you when you create an account, use the App, submit content to AI features, make a payment through Paddle, join our mailing list, or contact us. We also collect personal information about crew from account holders who enter it. See section 9.

On the Site, we collect analytics information through cookies, but only where you have consented. See section 13.

---

4. Who we share it with

We share personal information only with the providers we need to run the Service. We do not sell personal information and we do not disclose it for advertising.

We may also disclose personal information where required by law, to enforce our Terms of Service, to protect the rights, safety or property of Sea·it or others, or in connection with a sale or restructure of our business, in which case this Policy will continue to apply.

AI providers and training. Anthropic processes the data we send them solely to provide their service to us: returning a result to the App, or helping us with the business tasks described in section 5. Under the commercial terms applicable to our use of their services, including the API and their business plans, they do not use that data to train their AI models.

---

5. AI features and how your data is used with AI

Sea·it uses artificial intelligence to make inventory work faster. We want to be clear about how this works.

• What is sent: depending on the feature, the App sends an image for label scanning, a document for invoice import, or your typed question plus inventory context for ARIA.
• Crew data and AI: if you use the uniform ARIA assistant, the context sent can include crew personal information: names, job titles, measurements and allocations. If you import an invoice, its contents, which may include third-party personal information, are sent.
• No conversation memory: ARIA is single-shot. Each question is sent on its own. We do not send previous questions or any conversation history.
• AI output is a helper, not an authority. AI features can make mistakes. Outputs including extracted invoice data, scanned labels, ARIA answers and generated documents are provided to assist you and must be independently checked. They must not be relied upon as legal, customs, tax, insurance or regulatory advice or records. This is covered further in our Terms of Service.

AI tools we use to run Sea·it. When you send us your existing inventory files so we can set up your vessel, we may use Anthropic's business AI tools to help read and organise them. We check everything ourselves before it is loaded into the App, and we use those files only to set up your vessel. We also use these tools to help us read, organise and reply to emails and support requests. Anthropic handles this data on our behalf under its business terms, and does not use it to train its AI models.

---

6. Why we use your personal information, and our legal bases

We use personal information to:

• create and manage your account and vessel access;
• provide the core inventory, crew-allocation, handover and reporting features;
• provide the AI features you choose to use;
• process your subscription and payments through Paddle;
• send you product updates and news about new features if you have joined our mailing list;
• understand how our website is used, where you have consented;
• understand how people use the App's welcome tour, so we can improve it;
• send you the push notifications you have turned on;
• respond to your support requests;
• keep the Service secure, prevent misuse and comply with our legal obligations.

If you give us your mobile phone number, we use it only to contact you about your account, for example to check whether you need help getting set up. We may contact you by phone, SMS or WhatsApp. Your phone number is not visible to other users of the Service, including crew on your vessel, and we do not use it for marketing.

Where the GDPR applies, our legal bases are:

• Performance of a contract, to provide the Service you have signed up for.
• Legitimate interests, to operate, secure and improve the Service, including through the welcome tour records described in 2.12, provided this is not overridden by your rights.
• Consent, for our mailing list and for analytics cookies on our website. You can withdraw consent at any time.
• Consent, where you give us your mobile phone number. You can withdraw it at any time by asking us to remove the number.
• Legal obligation, to comply with laws that apply to us.

For crew content you enter about others, you are responsible for the legal basis under which that information is provided. See section 9.

---

7. International data transfers

Sea·it is operated from Australia. Our primary database and file storage are hosted in the European Union (Ireland). Several of our providers process data in other countries, in particular the United States, as set out in the table in section 4.

Australia does not currently have an EU adequacy decision. Where personal data is transferred internationally:

• for data subject to the GDPR, we rely on appropriate safeguards implemented by our providers, such as Standard Contractual Clauses or the EU-US Data Privacy Framework, as applicable under each provider's terms; and
• for data subject to the Australian Privacy Act, we take reasonable steps to ensure overseas recipients handle personal information consistently with the Australian Privacy Principles.

By using the Service you understand that your information may be processed in the countries described above.

---

8. How long we keep it

Our providers may retain limited technical logs under their own retention policies.

When you delete your account, we delete your personal information. If you are a vessel's only remaining administrator, meaning the account holder who manages that vessel's crew and settings, you will be asked either to give administrator access to another crew member or to delete the vessel and its data. If you choose to delete it, that vessel's data is deleted as well, and any other crew members on that vessel lose access to it while keeping their own accounts. Some information may be retained where we are required to keep it by law.

---

9. If you enter other people's personal information

When you add crew or enter details about other people, you are responsible for that information. By entering it you confirm that:

• you have the authority and a lawful basis to provide that person's personal information to Sea·it and to have it processed as described in this Policy, including where relevant being sent to our AI provider when uniform ARIA or invoice features are used;
• you have given those people any privacy notice they are entitled to, and obtained any consent required, under the laws that apply to you and to them; and
• you will keep that information accurate and will handle requests from those people appropriately.

For that content, you or your vessel or business are the controller and Sea·it is the processor. If a crew member wants to access, correct or delete information that an account holder entered about them, they should contact the account holder or vessel that entered it. We will assist the account holder to respond, and we will act on the account holder's instructions.

---

10. How we protect your information

We use measures appropriate to the nature of the data, including:

• Encryption in transit. All connections between the App, the Site and our providers use HTTPS and TLS.
• Access controls. Our database enforces row-level security so that data is scoped to your vessel, and users can only access data they are permitted to see.
• Protected credentials. AI provider keys are held server-side in our secure server functions and are never included in the App you download or the website you visit. Your sign-in session is stored securely on your device or in your browser.
• Reputable infrastructure. Data is stored with Supabase, which provides platform-level security and encryption at rest.

No system is perfectly secure. While we work hard to protect your information, we cannot guarantee absolute security, and you also play a part by keeping your login details confidential.

Data breaches. If a data breach occurs that is likely to result in serious harm, we will comply with our obligations under the Australian Notifiable Data Breaches scheme and, where applicable, the GDPR, including notifying the relevant regulator and affected individuals as required by law.

---

11. Your privacy rights

11.1 Everyone

To exercise any of the rights below, email us at info@seait.io. We may need to verify your identity, and we will respond within the time required by law. We will not charge you, except where the law allows it, for example for a repetitive or excessive request.

There is a Delete account option in the settings section of the App. If you have any trouble deleting your account, contact us by email and we will action your request.

11.2 If you are in the EU, the UK or Switzerland

Under the GDPR and UK GDPR you have the right to:

• access the personal information we hold about you;
• correct information that is inaccurate or out of date;
• delete your information, sometimes called the right to erasure;
• object to or restrict certain processing;
• data portability, meaning you can receive a copy of certain information in a usable format;
• withdraw consent where we rely on consent, including for our mailing list and analytics cookies; and
• complain to a supervisory authority. See section 15.

11.3 If you are in the United States

Depending on your state, you may have rights under laws including the California Consumer Privacy Act as amended by the CPRA, and comparable laws in Colorado, Connecticut, Utah, Virginia and other states. These may include the right to:

• know what personal information we collect, how we use it and who we share it with;
• access a copy of that information;
• delete it;
• correct inaccurate information;
• opt out of the sale or sharing of personal information, and of targeted advertising. We do not sell or share personal information, and we do not run targeted advertising, so there is nothing to opt out of; and
• not be discriminated against for exercising your rights. We provide the same service and the same price either way.

California residents: we do not sell or share personal information as those terms are defined under the CCPA, and we have not done so in the preceding twelve months.

11.4 If you are in Canada

Under PIPEDA you may access your personal information, request corrections, and challenge our compliance through the Office of the Privacy Commissioner of Canada.

11.5 If you are in Australia

Under the Australian Privacy Principles you may access and correct your personal information, and complain to us or to the Office of the Australian Information Commissioner. See section 15.

---

12. Documents you export

Sea·it lets you generate and export documents, including crew uniform handover documents, uniform, general, alcohol and tobacco inventory reports, activity reports, damage and loss reports, and customs declaration reports, as PDF and Excel files. Some of these contain personal information, for example crew names, job titles, measurements and allocations.

Once you export or share a document, for example through your device's share sheet, you control where it goes. That sharing is outside our control and outside this Policy. Please handle exported documents responsibly.

---

13. Cookies and similar technologies on our website

This section applies to our website at https://seait.io. The App does not use cookies or any third-party analytics, advertising or tracking technology. It does send crash and error reports to Sentry, as explained in section 2.9, and it keeps a record of how you use its welcome tour in our own database, as explained in section 2.12.

13.1 What we use

Strictly necessary. Always on, no consent required.

These are necessary for the website to work. Without them you could not stay signed in, and we would have to ask about cookies on every page.

Analytics. Only with your consent.

If you decline, Google Analytics is not loaded at all. No analytics cookies are set and no data is sent to Google.

13.2 What Google Analytics tells us

We use Google Analytics to understand which pages people read and how they reach us. We can see how many people visited, which pages they viewed, roughly where in the world they were, and what device and browser they used.

We have configured Google Analytics to:

• retain data for 2 months, the shortest period it permits;
• not share data with Google's advertising products; and
• not collect outbound click or site search data.

We cannot see your name or email address in Google Analytics, and we do not combine analytics data with your account.

13.3 Your choices

When you first visit our website, we ask whether you accept analytics cookies. Nothing non-essential is loaded until you choose. Declining is one click and is as easy as accepting.

You can change your mind at any time using the Cookie settings link in the website footer. You can also block or delete cookies through your browser settings, though this may affect how the site works.

We do not use cookies for advertising, targeting, profiling or any marketing purpose.

---

14. Children

The Service is a professional tool intended for people aged 18 and over. It is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

---

15. How to make a complaint

If you have a concern about how we handle your personal information, please contact us first at info@seait.io so we can try to resolve it.

• In Australia, you may complain to the Office of the Australian Information Commissioner at www.oaic.gov.au.
• In the EU, you may complain to your local data protection authority.
• In the UK, you may complain to the Information Commissioner's Office at www.ico.org.uk.
• In Canada, you may complain to the Office of the Privacy Commissioner of Canada.
• In the United States, you may contact your state Attorney General.

---

16. Changes to this Policy

We may update this Policy from time to time. If we make a material change we will take reasonable steps to notify you, for example by in-app notice or email. The "Last updated" date at the top shows when it last changed. Continuing to use the Service after a change means you accept the updated Policy.

---

17. Contact us

Blake Smidt, trading as Sea·it

Email: info@seait.io

Postal address:
Suite 17, 89-97 Jones Street
Ultimo NSW 2007
Australia

---

© 2026 Sea·it. All rights reserved.